How to Change Nameservers (NS) on Name.com
If you're pointing your domain to a new hosting provider, CDN, or DNS service, you’ll need to update your domain’s nameservers (NS records) in your Name.com account.
This guide walks you through the steps to change nameservers safely and correctly.
Prerequisites
Access to your Name.com account
The new nameservers provided by your DNS or hosting provider
Steps to Change Nameservers on Name.com
1. Log in to Your Name.com Account
Go to https://www.name.com/
Click Log In at the top right and enter your credentials
2. Go to the Domain Dashboard
After logging in, you’ll be taken to the Dashboard.
Click on the domain name you want to update
3. Access Nameserver Settings
On the domain management page, look for the Nameservers section
Click "Edit Nameservers" or a similar option
4. Enter Custom Nameservers
Choose the option for Custom Nameservers
Enter the nameservers provided by your new DNS or hosting provider
Example:
ns1.donuts.com
ns2.donuts.com
You can add more if required (some services provide 3–4 nameservers)
Screenshot
5. Save Changes
Click Save to apply the changes
You may receive a success message or a prompt to verify the change
DNS Propagation Time
Once changed, nameservers can take up to 24–48 hours to fully propagate across the internet. In most cases, changes start taking effect within a few hours.
Important Notes
Ensure that all necessary DNS records (A, MX, CNAME, etc.) are set up with your new provider before making the switch.
During propagation, your site or email services may behave inconsistently if the setup isn't complete.
Example
You are moving DNS to VergeCloud and they provide:
ns1.donuts.com
ns2.donuts.com
You would:
Log in to Name.com
Select your domain
Choose Custom Nameservers
Enter the VergeCloud nameservers
Save your changes
Refer to below link for more details.
https://www.name.com/support/articles/205934547-changing-nameservers-for-dns-management
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