Troubleshooting Traffic Routing Through VergeCloud CDN
After updating your NS records to utilize VergeCloud CDN, you might notice that the traffic isn’t yet routed through VergeCloud. This issue can arise due to two main reasons:
Reason 1: Delay in Propagation of Changes
Although you have updated your NS records, the changes may not take effect immediately.
- .Com Domains: For domains with a .com extension, the updates typically take effect immediately. However, due to the TTL (Time to Live) value of your NS record, the previous name server may still be in use until the TTL expires.
To confirm if your NS records have been updated, you can visit www.whatsmydns.net, enter your domain name, and check the NS status across different locations globally.
Reason 2: Cloud Not Activated
The changes to your NS records may have been implemented, but the cloud feature is not yet activated. In the user panel, the cloud icon controls whether traffic is passed through VergeCloud. You can enable or disable the cloud icon in the DNS settings, allowing you to choose whether to route traffic through VergeCloud or not.
Related Articles
Troubleshooting ISP Accessibility Issues with VergeCloud CDN.
Resolving ISP Access Issues with VergeCloud If your website is inaccessible to users from specific Internet Service Providers (ISPs) while using VergeCloud's CDN, this guide provides solutions to common causes, such as firewall and rate-limiting ...
Troubleshooting SSL Errors on VergeCloud CDN.
Troubleshooting SSL Errors on VergeCloud If users encounter SSL errors while visiting your website and you are utilizing VergeCloud’s content delivery network (CDN), the issue may stem from several potential causes. This guide outlines common factors ...
Troubleshooting With Active CDN and Enabled Cloud Icon.
Testing Main Server Connection With Active CDN When VergeCloud's CDN is enabled, the cloud icon in your user panel indicates that your website's main server address is masked behind VergeCloud's servers. Tools like ping and traceroute will return ...
Troubleshooting with cURL.
cURL: An Essential Tool for Diagnostics What is cURL? cURL, short for Client for URLs, is a command-line tool used for transferring data over various protocols. It supports a broad array of devices and can be employed to test several scenarios, such ...
Troubleshooting DNS_PROBE_FINISHED_NXDOMAIN Error on VergeCloud
Understanding DNS_PROBE_FINISHED_NXDOMAIN Error The DNS_PROBE_FINISHED_NXDOMAIN error occurs when a DNS lookup is performed for a domain name, but no corresponding IP address is found. NXDOMAIN stands for "Non-Existent Domain," indicating that the ...